Privacy Policy

Privacy Policy

Last updated: 03/03/2026

The company Elvya Dress operates this online store and website, including all associated information, content, features, tools, products and services, to provide its customers with an online shopping experience.

This store is hosted by Shopify, which allows us to provide you with the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our site, use our Services, make a purchase, or communicate with us.

By using our Services, you acknowledge that you have read this Privacy Policy and understand how your data is collected, used, and processed.

 

 

1. Personal information we collect

When we use the term "personal information," we refer to information that can directly or indirectly identify you.

This may include:

  • Contact details: first name, last name, address, billing address, shipping address, phone number, email address

  • Financial information: credit card information, payment details, transaction history

  • Account information: username, password, preferences

  • Transactional information: products viewed, added to cart, purchased, returned, or exchanged

  • Communications: messages sent to customer service

  • Technical information: IP address, browser, device used

  • Usage data: interaction with the site and navigation

 

 

2. Sources of information

We collect information:

  • Directly from you (account creation, order, contact)

  • Automatically via cookies and similar technologies

  • Via our service providers

  • Via third-party partners

 

 

3. Use of personal information

We use your data to:

Service provision

  • Process your orders and payments

  • Manage your account

  • Arrange delivery

  • Manage returns and exchanges

  • Personalize your experience

Marketing

  • Send promotional emails

  • Display personalized ads

Security and fraud prevention

  • Verify accounts

  • Detect fraudulent activities

Communication

  • Respond to your requests

  • Provide customer support

Legal obligations

  • Comply with applicable laws

  • Respond to requests from authorities

 

 

4. Information Sharing

We may share your data with:

  • Shopify (store host)

  • Technical service providers (payment, logistics, support)

  • Marketing partners

  • Legal authorities if necessary

  • In case of merger or commercial transaction

 

 

5. Relationship with Shopify

Our store is hosted by Shopify, which processes certain information to ensure the proper functioning of the Services.

To learn more about Shopify's privacy policy, please consult their official website.

 

 

6. Children's Data

Our Services are not intended for children. We do not knowingly collect information about minors.

 

 

7. Data Security and Retention

We implement reasonable security measures to protect your information.

We retain your data only for as long as necessary for the intended purposes or legal obligations.

 

 

8. Your rights

Depending on your place of residence, you may have the following rights:

  • Right of access

  • Right of rectification

  • Right of erasure

  • Right to data portability

  • Right to object

  • Right to withdraw your consent

To exercise your rights, please contact us at:

contact@elvya-dress.com

 

 

9. International transfers

Your data may be transferred and processed outside your country of residence, in compliance with applicable legal mechanisms.

 

 

10. Changes

We may amend this Privacy Policy at any time. The update date will be indicated at the top of the document.

 

 

11. Contact

For any questions regarding this Privacy Policy, please contact us at:

Email: elvyadress@gmail.com