Shipping

Shipping Policy

Last updated: 03/03/2026

Below you will find important information regarding our shipping process and delivery fees. We offer international shipping and are committed to making your shopping and delivery experience as smooth and transparent as possible.

For any questions, our customer service is available.

 

 

1. Processing Times

Once your order is placed, a processing time of 1 to 3 business days is generally required.

• Orders placed Monday through Thursday are often processed within 1 business day.

• Orders placed on Friday evening, weekends, or public holidays will be processed from the next business day.

Processing time includes order verification, quality control, and package preparation before shipment.

 

 

2. Delivery Times

After processing and shipping, estimated delivery times are generally:

European Union: 7 to 14 business days

Rest of the world: 8 to 15 business days

These deadlines may be extended due to external factors such as:

• Carrier delays

• Customs procedures

• Peak seasons

• Weather conditions

Orders are shipped from our main logistics center to ensure product availability and competitive prices.

A tracking number is provided upon shipment.

 

 

3. Shipping Costs

Shipping costs are calculated automatically at checkout.

Example pricing structure to adapt:

• Free shipping

Any import taxes or customs duties are the responsibility of the customer where applicable.

 

 

4. Placing an Order

To place an order:

  1. Add desired products to your cart.

  2. Proceed to checkout.

  3. Carefully check your shipping information.

Incorrect information may lead to delivery delays or failures.

 

 

5. Payment Methods

We accept the following secure payment methods:

• Visa

• Mastercard

• American Express

• Apple Pay

• Google Pay

• Shop Pay

• Other payment methods available depending on the country

All transactions are secured via SSL protocol.

 

 

6. Shipping and Tracking

As soon as your order is shipped, you will receive an email containing:

• Your tracking number

• A link to track your package

In case of significant delay, our customer service can assist you.

 

 

7. Delivery delays

Despite all our efforts, delays beyond our control may occur (carrier, customs, exceptional circumstances).

If you have any questions about your order, you can contact us at:

Email: elvyadress@gmail.com